Free shipping within Europe | Ordered before 15:00 is shipped the same day (PostNL)

betaalmethoden gif MATTISE

contact

hey you there!

Are you getting a little stuck? Or would you just like to chat about our products? No stress! We are here for you. Whether you have a question about a product, an order or just want to share your excitement about your latest purchase - we'd love to hear it all.

MATTISE

address (not to visit)
Wasserij Annalaan 71
2101PB, Heemstede
Netherlands

mail: info@mattise.nl
whatsapp: 31683807190

no time to wait for response?

You might find the answer to your question below:

frequently asked questions

I did not receive an email(s), now what?
Oy, that’s awkward! Email or app us the email address where you should have received your order confirmation and we will look for it in our system.

I received the wrong product, what should I do?
Annoying! Email or app, include your order number and the product you received.

I haven’t received my package yet, what should I do?
The expected delivery time in the Netherlands is 2 days. Still haven’t received your package after 7 days? Please contact us and we will check the status of your order.

Is my watch waterproof?
MATTISE watches have a water resistance of 3 ATM. This makes the watch resistant to splash water (for example, while washing hands), but it is not suitable for showering, swimming or for use during other water activities. Also, your MATTISE watch may be adversely affected by moisture or condensation if it is in a warm and humid room. Damage caused by water in the watch is not covered by the warranty.

What is not covered by the warranty?
Fall damage, water damage and intentional damage are not covered by the warranty.

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